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Retention is The condition of retaining (keeping) something. Retention rate is used to count customers and track customer activity irrespective of the number of transactions (or dollar value of those transactions) made by each customer. (Source: WikiPedia)

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Definition of "Retention" by Chat GPT: Retention refers to the act of keeping or retaining something, such as information, data, or employees, for a specific period of time. In business, retention often refers to strategies aimed at keeping customers or employees engaged and loyal to a company or organization.
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