Categories: Product Development
In marketing, Retention rate is used to count customers and track customer activity irrespective of the number of transactions (or dollar value of those transactions) made by each customer. (Source: WikiPedia)
Definition of "Retention rate" by Chat GPT:
Retention rate is the percentage of customers who continue to use a product, service, or company over a period of time. It is a key measure of customer loyalty and satisfaction.
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