Categories: Product Development
A knowledge base (KB) is a technology used to store complex structured and unstructured information used by a computer system.
A knowledge-based system consists of a knowledge-base that represents facts about the world and an inference engine that can reason about those facts and use rules and other forms of logic to deduce new facts or highlight inconsistencies.
CM Tooltip can be used to create a Knowledge base and it is using the WordPress methodologies to store the knowledge base information inside a database connected with the site.
Definition of "Knowledge Base" by Chat GPT: A knowledge base is a centralized database that contains information, data, and knowledge about a specific topic, product, service, or organization. It serves as a repository of knowledge and information that can be accessed by employees, customers, or other stakeholders. A knowledge base typically contains articles, FAQs, guides, manuals, and other resources that aim to provide users with the information they need to solve problems, answer questions, and make informed decisions. Knowledge bases are commonly used in customer support, technical support, and training environments, among others.« Back to Glossary Index