Categories: Magento

Fulfillment or order fulfillment is the entire process from the sales inquiry to the delivery of the product to the consumer. This process allows eCommerce businesses to manage customer shipments and returns. Order fulfillment can be more complex when its scope is narrowed down to distribution and logistics. However, there are several steps in the order fulfillment process for eCommerce businesses, these are:

The order fulfillment process is simplified as follows:

  • Receiving Goods – Business receives goods from manufacturers.
  • Storing Goods – Goods are stored as inventory.
  • Processing Orders – Orders are processed from the consumer.
  • Shipping Orders – Orders are shipped to the consumer.
  • Processing Returns – Returns are processed from the consumer.
  • Rating:
  • (3220)
Definition of "Fulfillment" by Chat GPT: Fulfillment refers to the feeling of satisfaction and accomplishment derived from achieving or completing something that was desired or expected. It can also refer to the process of fulfilling an order or request for goods or services.
« Back to Glossary Index